Our displayed price does not include VAT unless specified. We’re VAT registered in the UK and our VAT registration number is 941 322549. We’re obliged to charge VAT on orders dispatched to addresses within the UK.

If for any reason you are less than 100% satisfied with your purchase, please contact us immediately so we can try to rectify the issue or arrange your return. You have 14 days to return the items to us. Returns for items not required after 14 days may be accepted but at our discretion and could be for less than 100% credit value. This may not be available for items specifically customized to your requirements.

Returned products must be in an unused and resalable condition unless they are defective or were damaged upon receipt.

Yes. 100%. We take your privacy extremely seriously. We abide by the UK and EU Rules on data protection and we will not sell, trade or rent your information to a third party. We will only provide your information to a third party if it is necessary for processing your order and facilitating delivery who will also keep your personal details protected.

Please see our Privacy Policy, which viewable by the link at the bottom of every page. By using our web site, you consent to the collection and use of this information. Should we decide to change our Privacy Policy in any way, we will post such changes to our Privacy Policy page, so that you are aware of the information we collect, our use of it, and the circumstances under which we would disclose it.

Red Strawberry Solutions Ltd. is a company registered in England and Wales under company number 7490857 and our registered office / main trading address is at Red Strawberry Solutions Ltd., Town Hall Chambers Business Centre, High Street East, Wallsend, Tyne and Wear, NE28 7AT, UK. Our VAT number is GB 941 3225 49